Shipping policy
Last Updated: July 2026
At Tidytech Gear, we are committed to delivering your desk accessories and workspace organization products safely and efficiently. This Shipping Policy explains our shipping procedures, delivery estimates, and related information.
1. Company Information
Tidytech Gear
2107 Thistlerock LN, Sugar Land, TX 77479, United States
📞 Phone: +1 (713) 913-4660
📧 Email: contact@tidytechgear.shop
🌐 Website: tidytechgear.shop
2. Shipping Locations
We currently ship to addresses within the United States. At this time, we do not offer international shipping.
3. Order Processing Time
Orders are processed within 1–2 business days after payment has been successfully received and verified.
Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will begin processing on the next business day.
4. Delivery Time
After an order has been dispatched, delivery typically takes 3–5 business days.
Estimated Total Delivery Time:
- Processing Time: 1–2 business days
- Shipping Time: 3–5 business days
- Total Estimated Delivery Time: 4–7 business days
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, severe weather conditions, public holidays, high shipping volumes, or remote delivery locations.
5. Shipping Costs
We offer FREE shipping on all orders delivered within the United States. There are no minimum purchase requirements and no hidden shipping fees.
6. Order Tracking
When tracking is available, customers will receive shipment tracking information via email after the order has been dispatched. Tracking updates are provided by the shipping carrier and may take time to appear after shipment.
7. Delivery Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Tidytech Gear is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping addresses provided during checkout.
If you notice an error in your shipping information, please contact us immediately at contact@tidytechgear.shop.
8. Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us and we will work with the carrier to investigate the shipment.
9. Lost or Damaged Packages
If your package arrives damaged or appears to have been lost during transit, please contact us within 14 days of delivery. To help us investigate and resolve the issue quickly, please include:
- Your order number
- Photos of damaged items or packaging
- Additional delivery information
We will work with the shipping carrier to determine the appropriate resolution, ensuring a replacement or full refund if verified.
10. Undeliverable Packages
Packages returned to us due to incorrect address information, refused delivery, or failure to collect the package may be subject to additional shipping charges before reshipment.
11. Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Tidytech Gear
2107 Thistlerock LN, Sugar Land, TX 77479, United States
📞 Phone: +1 (713) 913-4660
📧 Email: contact@tidytechgear.shop
⏱️ Customer Support Response Time: Within 24 hours (Mon–Fri)
